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Jan 05, 2023

When The Foreign Trade Sales Salesman Receives The Customer's Blind Flange A105 Inquiry Sheet When Timely Reply Email

One of our foreign trade sales salesman customers sent her Blind flange A105 inquiry sheet, her first reply is a brief self-introduction, very brief. Introduce the specifications and sizes of the company's flange products, whether there are any other requirements, and try to say a few words with the customer. When the Blind flange A105 price is provided to the customer, if the customer asks a lot of questions, it is best to answer to the customer on the point statement, to give the customer a feeling that you think clearly. It is best to communicate with customers to have pictures and videos and text together, so as to help understand. In the process of communication and follow-up, if the customer tells us a lot of specific information, we must be very careful at this time, because he is really a very high-quality customer. When tracking and communicating with customers, I can't answer it once, and it does not matter. I just need to say to the customer politely, I will reply to you at the first time at work, and the customer will generally understand, and then I must timely report to the customer the price of Blind flange A105 products the next day and attach details. Our foreign trade sales salesman met a customer, when our salesman to provide the customer price is tax including freight price, when the customer said this problem, the customer also thought that our offer is containing the freight Blind flange A105 price, and then has been not clear, to our salesman service, then after several communication, both sides each bear half of the freight. Later, the customer also agreed. When the customer received the goods, our foreign trade salesman sent him a message, but the customer no longer wanted to reply to me. This is the loss of the customer due to his unprofessional behavior. In the future, our foreign trade sales salesman in the Blind flange A105 price, must list the freight list, try to give customers more choices, so that he will feel that you are more trustworthy.

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