In February, our company produced a batch of Welding Neck Flanges products customers told us in the mail they have received, products have been stacked in their warehouse, their inspection department for acceptance inspection, the results found that there are three Welding Neck Flanges, size is 12 ", pressure level is 300LB, material is A105 product acceptance, the three flange surface serious bump, sealing also has scratches, hope we solve in time.When our salesperson feed back the problem to the factory, The answer given by the factory inspection department is that the appearance before leaving the factory, dimension control, No problem, either, What exactly is this going on, After the traceability of each link, The reasons appears in our Welding Neck Flanges products plywood wooden box packaging, The driver will bring the goods to the freight forwarder notice of the Tianjin port designated warehouse, When the warehouse was responsible for loading the containers, one box accidentally fell to the ground and was damaged, Time was about to sail, They immediately repaired and reinforced the plywood wooden box and put it into the container, We did not inform our document personnel afterwards, When the box fell on the ground and was damaged, If one of our Welding Neck Flanges product cases is broken, There were also remedial measures at the time, We will ask the person in charge of the freight forwarder to check whether our product is bumped, If any, You can't put this container into a container, I didn't tell the driver to bring the flange back, Or by something else, Anyway, it won't be hit hard, The Welding Neck Flanges products with scratches on the sealing surface are delivered to the customer.Now there is only the only remedy to get the customer to reissue these three Welding Neck Flanges products by air them as fast as possible.Finally, the customer also agreed to our remedy that the reissued Welding Neck Flanges products have been flown to the destination port.
Apr 27, 2022
The Reworked Welding Neck Flanges Products Have Been Flown To The Destination Port.
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