Susan's work report on blind flange customer service last week (I)
A new inquiry for blind flange issued by a German customer this week is very good. Recently, our company has offered a relatively low price to each customer, whether blind flange or high neck flange. Recently, it is actually very suitable for customers to purchase. Our blind flange customer's manager requires that the salesperson should contact the customer in a timely manner after quoting to the customer recently, follow up the quotation, and hope to get feedback as soon as possible and get the blind flange order. Another German customer said that their headquarters had suspended the order of blind flange and asked us to wait patiently. Last Thursday, I tracked a project and asked the project department for the price of the target blind flange, but the project department did not send it last week and will continue to track the blind flange project after today's meeting. The French customer just placed an order for blind flange today. According to the response of the Finance Department, the advance payment has arrived at the company's account, but the order cannot be arranged for production temporarily because the customer did not indicate the tolerance for the blind flange and anchor flange, which would lead to errors. We have contacted the customer in time to give him feedback. The customer said that they would tell us in time after the final determination, hoping not to delay the delivery of the anchor flange. The customer of Kuwait Xinfen reported an inquiry, which included flat flange and blind flange. We feel that this new customer is more powerful than the Middle East customer we contacted earlier. I think this inquiry is promising.
