Manufacturing of 13CrMo4-5 / 1.7335 WN flange products strictly as per customer drawings
At the weekly meeting on Tuesday, our foreign trade sales salesman reported face to face the work summary with our manager.recently. Our factory quality inspection department has encountered some problems to be solved when checking the 13CrMo4-5 / 1.7335 WN flange products, otherwise these problems will affect the cooperation between customers and us. Details determine success or failure, we should pay attention to every detail, seriously deal with some details encountered in the work, to ensure the quality and quantity of the customer's purchase of 13CrMo4-5 / 1.7335 WN flange order. The third party inspector did not check the 13CrMo4-5 / 1.7335 WN flange products to process the sink hole. When our foreign trade sales colleagues took several groups of flange photos to the customer after 2 days, the customer called the foreign trade sales colleagues to feedback that the picture was not processed into holes for our factory to process the sink hole and then deliver the goods. When machining the flange bolt holes, it also requires 2MM of the bolt holes, but the factory does not produce 13CrMo4-5 / 1.7335 WN flanges according to the drawings provided by the customer. The explanation given by the quality inspection department is that when the factory workers process the customer's drawings, the second process is shipped, so the factory processes the 2MM sink hole, which is the reason of the quality inspection. No matter what the reason, we should refine on the 13CrMo4-5 / 1.7335 WN RTJ flange products. When the customer does not find the problems, the factory finds the problems in time, not after the customer finds the problems. Lead to customers to our Haokun company a little distrust. Since this incident, the customer 13CrMo4-5 / 1.7335 WN flange product inquiry list has been less in recent days. Our factory according to this matter to deeply reflect, foreign trade sales salesman with customers constantly communication, it is not easy customers to sales salesman trust, established a cooperative relationship, customers one after another several 13CrMo4-5 / 1.7335 WN flange orders, because the factory is not careful, do not pay attention to details lead to customer distrust of us. We hope that the quality inspection department of the factory will do things more carefully in the future, and produce 13CrMo4-5 / 1.7335 WN flange products strictly according to the customer's drawings.
